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*** User Researcher ***

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*** User Researcher ***

  • Location:

    Surrey

  • Sector:

    UX, UI, CX

  • Job type:

    Permanent

  • Salary:

    + Package + Dynamic Working

  • Contact:

    Charlie Warren

  • Contact email:

    cwarren@mcgregor-boyall.com

  • Job ref:

    27072022_1658938282

  • Published:

    14 days ago

  • Expiry date:

    2022-08-26

  • Startdate:

    ASAP - September 2022

User Researcher

Start Date: In line with notice periods - Flexible
Industry: Financial Services/Investment management
Location: Surrey
Salary: £50-60,000 + Bonus (around 15%)

We are currently recruiting a User Researcher for a market leading investment management company, who manage over £1 trillion in assets.

As a User Researcher you'll be responsible for planning, conducting and analysing user research to help Global Digital Experience product teams to deliver digital services that create the best possible customer experience and outcomes.

Key Responsibilities

  • Plan, conduct and analyse user research, using a variety of methods including usability testing (online and offline), user interviews, contextual enquiry, tree tests, card sorts, and click tests.
  • Work within a multi-disciplinary digital product team to identify and prioritise research and testing goals, and to deliver actionable research findings to help inform the design of our digital services.
  • Work with the User Research Lead to help implement best practice process and standards.
  • Support other User Research team members with a hands-on approach and willingness to collaborate.
  • Evangelise user research within the Global Digital Experience.
  • Facilitate and manage relationships with external third-party suppliers.

Experience and Qualifications Required:

  • Relevant experience in a user research role.
  • Bachelors, Masters or PhD degree in a relevant field is desirable (e.g. usability, human factors, HCI, sociology, psychology, service design, computer science).
  • Experience in financial services is desirable but not required.

For more information please contact Charlie Warren

User Experience / User Research / Remote Research / Data Sources / Mapping / UX Research / UX Researcher
User Experience / User Research / Remote Research / Data Sources / Mapping / UX Research / UX Researcher
User Experience / User Research / Remote Research / Data Sources / Mapping / UX Research / UX Researcher
User Experience / User Research / Remote Research / Data Sources / Mapping / UX Research / UX Researcher
User Experience / User Research / Remote Research / Data Sources / Mapping / UX Research / UX Researcher

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.