Jenny Morris
25 August 2020 by Jenny Morris
Dev Ops Smaller

The Pandemic has accelerated digital transformation. A recent report suggested that the overwhelming majority of UK enterprise decision makers believe COVID-19 has increased their budget for, and speed of, digital transformation plans. From utilising artificial intelligence to increased reliance on blockchain, organisations are undergoing radical change to stay competitive in the post-COVID-19 landscape.

Rapid change from external pressures can lead to incredible innovation, but it can also result in costly errors. In 2018, research by CISQ identified that software errors cost organisations in the US $2.8 trillion. Software issues can lead to security breaches, poor customer experience and wasted time trying to fix problems after deployment.

So, how can organisations avoid the riskier aspects of digital transformation? DevOps — an approach that integrates all stages of design, development and IT processes — is the ideal solution. DevOps and digital transformation go hand in hand. Many large-scale companies are now relying heavily on a DevOps approach, including Starbucks, BMW, Disney, Verizon and Adidas.

But why does DevOps provide such value to organisations? Let’s find out…


One of the most important things a DevOps approach achieves is breaking down the barriers between teams. Frequent feedback in developmental stages means that issues can be identified quickly and early. This means that small problems are usually resolved before they become big problems. It also results in far less time being wasted in developing technologies that are not fit for the purpose.

This increased efficiency is reflected by how much faster DevOps teams operate. A recent analysis by BCG shows that deployment time is reduced by up to 90%. In addition, the quality of
the work increases (change failure rate is reduced by 50-70%) while overall IT costs are reduced (15-25%).


‘Don’t worry, operations will fix it.’ Not with DevOps. Developments tend to utilise a shared codebase, frequent testing and automated deploys which enable the team to work together throughout the process. At no stage is the code ‘passed over’ to a separate team, meaning that everyone is responsible for the end product.

This shared responsibility results in both the obvious efficiency and quality benefits, but also a number of cultural benefits. DevOps supports a culture of collaboration, skill-sharing and modernity. The shared responsibility also reduces fear of failure, which fosters creativity and innovation. Finally, DevOps teams are happier, more engaged and productive.


Automation and standardisation are integral to successful DevOps. It reduces human error, eliminates many monotonous tasks and increases the consistency of the output. Best practices and solutions can also be more easily shared across teams.

This translates to employees spending 50% less time remediating security issues and 22%less time on unplanned work and rework. Through automation, DevOps achieves stability in an organisation, allowing employees to spend more time creating new features or code.

To summarise, the benefits of DevOps in organisations are clear. Adopting this approach allows organisations to deploy new software more quickly while reducing the risk of costly errors. It’s also key to breaking down barriers between teams, establishing shared responsibility and allowing more time to be spent on creative work (e.g. new features) — all of which are essential to supporting digital transformation within an organisation.